Frequently asked questions

Yes, we do ship worldwide. We charge a shipping fee depending on your country. These costs are shown in the webshop’s shopping cart when submitting your address.

No, we do not offer any custom sizes. Feel free to trim off the sides and create another type of support. If you are a distributor, please contact us to discuss the possibilities.

Yes it is! You can add hot water to the water reservoir to enjoy a hot shower. Be aware that, because of security restrictions, the Loopz will automatically switch off if the water temperature exceeds 45 °C. 

Unfortunately this is difficult to predict, it depends on a lot of factors. Do you use the Loopz shower in or outside, do you use some kind of shower tent, what is the water temperature, what is the temperature of your environment, is there a lot of wind etc.. If these factors are favorable, you can have a pleasant shower for a few minutes. 

No this is not possible. There are so many different types of products which means different types of connections and various demands. We have chosen to offer the following solution to have a hot shower:

• The overflow kit
  Thanks to the overflow kit you are able to use a water boiler. Instead of connecting the water boiler directly to your Loopz, you will use an additional shower head. You add the overflow kit, fill the water reservoir with the water from the boiler and shower. When the water cools down, you add water from the boiler again. The  overflow prevents the water reservoir from flooding. The excessive water goes down the drain. More info about the overflow kit can be found here.
  
• Fill the water reservoir with hot water.

Loopz requires 6L of water to function, so this is the minimum amount of water. The maximum amount of water is 9,5L. However the amount of water will not do anything for the water pressure or something alike. You will actually waste water.

The water flow is around 4,0 L/min. That may seem little, however in combination with the Loopz shower head this makes a comfortable shower.  

The water is filtered in a two- or three step filtration. More info about the filtration process can be found here.

Yes, we do advise to refill the water reservoir for each shower. 

We do not advise to reuse the water after your shower, you might water your plants (if you did not use any soaps during your shower). However, the water does not have the quality of drinking water so that is why we do not recommend doing the dishes with Loopz waste water. 

No it is not possible to switch between different modus. 

However, you can create one yourself using the overflow kit. If you add an additional shower head which is connected to a separate water tank you be able to add water to the Loopz water tank. This way you can upgrade Loopz to a system that does not or completely recycles the water. Or everything in between. Download more information here.

Yes you can if the battery pack/solar panel creates a continuous 12V signal and has the possibility to connect a car adapter or universal adapter. Moreover we are working on a USB-C adapter which will be very helpful regarding this subject.

Yes, that’s possible. Though we don’t offer a step-by-step guide because every RV / tiny house / van etc. is different and every customer has their own requirements/needs. 

You can use soap during your shower. However, we advise you to limit the amount of soap being used. Substances which dissolve in water are very difficult to filter out, that is why the water does not have the quality of drinking water. Your water might get a bit soapy. 

Yes, the filter is made of a stainless steel mesh 325 which is very durable. Because of this it is possible to reuse the filter. Please note, it is important to rinse the filter after each shower to prevent any blockages.

First of all we offer a 1-year guarantee. Besides, we made sure all components are replaceable and available to purchase. This way we stimulate a lifetime use and hope to prevent any unnecessary waste.